Live Help Messenger (Live Help Messenger)

Live Help Messenger Features

Live Help Messenger is a customer service software solution that allows customer service or support operators to chat on real time with your web site visitors and potential customers.

How it Works?

Live Help Messenger Features:

• Easily Accept Live Help Requests
• Send Pre-typed Responses
• Send Links / Images

• Unlimited Operators
• Sound and Popup Alerts
• Leave Offline Email Messages
• Transfer Chats Between Operators
• Unlimited Departments
• Visitor Statistics / Time Online
• Visitor Footprints / Path
• Visitor Referrer Information
• IP-Country Detection
• Print Chat Transcripts
• Customize Images
• Auto Save / Logged Transcripts
• Pending User Popup Alerts
• Browsing User Popup Alerts
• Live Help Messenger Desktop Windows Application
• Customise Logos / Status Images
• View Daily Transcript History
• Real-time Visitor Statistics
• Operator to Operator Chats
• In-Line Chat Visitor / Rating Alert
• Spell Checking

Benefits / Advantages:

• Increase Visitors Trust
• Decrease the cost of local or internationals calls or fax
• Multiples chat conversations with one operator'
• Improve Customer Satisfaction
• PROACTIVE CLOSE SALES
• INCREASE CUSTOMER LOYALTY

If you need more information of this service, click here to contact us..